The counting of the results also takes some time. Usually, it ends on Monday.
If the time has passed, but the award still hasn't come then try to:
1. Reopen the game;
2. Check if your region displays correctly. Unfortunately, if your region wasn't set on the moment of counting, the award will not come.
3. Remember whether you have entered the team. When you join the team, your participation in the personal tournaments stops.
Remember that even if you enter the game after the end of the tournament, the counting of the results may still not be ended.